Staff Discount Card Scheme Terms & Conditions

These terms and conditions (the “Terms”) govern your use of the Banana Tree staff discount card and your relationship in relation to the Banana Tree staff discount card with Banana Tree Restaurants Ltd whose registered address is Unit 26 Cygnus Business Centre, Dalmeyer Road, London NW10 2XA (“Banana Tree”, “we”, “our” or “us”).

Please take the time to read and understand these Terms before using your Banana Tree staff discount card. We also recommend keeping a copy of the Terms for future reference, although please note that they may be updated from time to time as described below. Your use of the Banana Tree staff discount card will constitute acceptance of these Terms.

Activation and Registration

You can use your Banana Tree staff discount card at all Banana Tree restaurants, as further described in these Terms. You can’t use your Banana Tree staff discount card on Deliveroo or Order Swift orders.

You can obtain a Banana Tree staff discount card free of charge by contacting your line manager once you have completed 8 weeks of employment with Banana Tree.

Your Banana Tree staff discount card will be issued by, and remains the property of, Banana Tree. It may only be used as described in these Terms. The Banana Tree staff discount card cannot be exchanged for cash or gift vouchers, and is not a debit card, store card or a credit card.

To register, you must be 18 years of age or over and employed by Banana Tree.

You can register your Banana Tree staff discount card at bananatree.co.uk/loyalty . To register a Banana Tree staff discount card, you are required to provide a valid email address and certain other contact information. Only one Banana Tree staff discount card can be registered per email address.

Your Banana Tree staff discount card is not transferable once registered.

Staff Discount

Current Banana Tree employees are entitled to the following discounts:

• • 25% Off Food = this discount is applicable for eat in and takeaway orders (excluding items from the express lunch menu and kid’s menu). This discount is available Monday to Sunday. The maximum value that can be deducted from the bill is £25.00.
• • 50% Off Food = this discount is applicable on eat in orders only (excluding items from the express lunch menu and kid’s menu). This discount is only available on Monday’s and Tuesday’s. The maximum value that can be deducted from the bill is £50.00.

The Banana Tree staff discount card cannot be used in conjunction with promotions, offers or discounts unless otherwise stated, excluding the Happy Hour promotion.

Discounts are subject to change.

Lost or Stolen Banana Tree Corporate cards

Banana Tree is not liable for lost, stolen or damaged Banana Tree staff discount cards. However, if you register your Banana Tree staff discount card with us, we will (at our sole discretion) replace any lost, stolen or damaged Banana Tree staff discount card with a new card.

Limitations of Use of your Banana Tree staff discount card

Banana Tree staff discount card may not be sold, exchanged or used for any other purpose, except as specified in these Terms, without Banana Tree’s written permission.

Banana Tree does not warrant or represent that your Banana Tree staff discount card will always be accepted at participating Banana Tree restaurants. For example, in the unlikely event of a failure of Banana Tree’s IT and communications systems, Banana Tree may not be able to process the staff discount during such a system failure.

Banana Tree reserves the right to refuse to accept a Banana Tree staff discount card or to limit the use of a Banana Tree staff discount card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected by fraud, misconduct or unauthorised use. Banana Tree may withdraw or cancel your Banana Tree staff discount card or take any other action it may deem appropriate if it suspects fraud, misconduct or unauthorised use of your Banana Tree staff discount card. The Banana Tree staff discount card shall become invalid once cancelled in such circumstances.

Amendment of these Terms and Termination

Banana Tree’s Privacy Policy (which is found at www.bananatree.co.uk/privacy-policy ) shall govern Banana Tree’s use of the personal information collected from you. You should familiarise yourself with this Privacy Policy and check it regularly so that you are always informed of the latest version.

Banana Tree will not pass on your personal information to third partied for marketing purposes without your consent.

Governing Law

The laws of England and Wales apply to these terms and our dealings with you in connection with Banana Tree staff discount scheme. The terms are in English and any communications we send to you will be in English.

How to contact us

If you have any general enquiries, a query regarding your Banana Tree staff discount card or if you dispute any transaction that has occurred on your Banana Tree staff discount card, please contact us at info@bananatree.co.uk.